Dykema Gossett PLLC, a leading national law firm, is hiring a Technical Support Specialist in Dallas, Texas. The Technical Support Specialist is responsible for providing office based technology set-up and support, including troubleshooting and resolving custom application, system or hardware issues. The Specialist supports the technology needs of the assigned office, and acts as a project resource within the firmwide information technology team to ensure seamless delivery of services and support for the end user. This position has frequent in-person, phone and email interaction with our attorneys and staff and requires in-depth technical knowledge, network and server experience and the highest level of customer service skills.
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