ILTA Career Center

Ballard Spahr LLP, a national law firm with more than 1,200 lawyers and staff in 15 offices around the country, is seeking a Director of User Support to manage overall technology-related needs and the relationship between the business units and IS with the express goal of delivering services that bridge the gap between IS and the business.  This position is remote with the expectation to work in the office, as needed. Must reside in a state with a Ballard presence. The Director will: Lead activities related to planning, executing and delivery of IS services, including Training, User Experience, Technical Support, Hardware and Desktop Applications with internal and external resources Create, promote and manage a culture of superior customer s